Return & Store Credit Policy

We hope you love your purchase from The Last Fit Collection. If something isn’t quite right, eligible items may be returned for store credit in accordance with the policy below.

Returns

To be eligible for a return:

• A return request must be submitted within 7 days of the carrier-confirmed delivery date
• The item must be unused, unworn, and unwashed
• The item must be in its original condition and packaging
• The item must be free from stains, odors, pet hair, damage, or alterations
• Proof of purchase or an order number is required

Once a return is approved, the item must be shipped back within 7 days of return authorization.

The Last Fit Collection does not issue refunds to the original form of payment. Eligible returns will receive store credit only.

Original shipping charges are non-refundable. Customers are responsible for return shipping costs unless an item arrived damaged, defective, or incorrect.

Seasonal & Holiday Items

Our standard 7-day return request window applies to seasonal merchandise, regardless of the length of the season.

Holiday-specific items are not eligible for return after the holiday for which they were designed has passed, even if fewer than 7 days have passed since delivery.

Please keep this shortened return window in mind when placing an order close to a holiday.

Fit & Sizing

Urns come in many different shapes and sizes. We strongly encourage customers to carefully review the Sizing Guide measurements and sizing information provided on each product page before ordering.

Final Sale & Clearance

Items marked Final Sale or Clearance are not eligible for return or store credit.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged or defective, or you receive an incorrect item, please contact us within 7 days of delivery.

Please include your order number and photos of the item and packaging so we can review the issue and make it right.

How to Start a Return

To request a return, please contact us at support@lastfitcollection.com and include your order number and reason for the return.

Please do not send an item back before receiving return authorization. Unauthorized returns may not be accepted.

Once approved, your return must be shipped within 7 days. We recommend using a trackable shipping method, as The Last Fit Collection cannot be responsible for return packages lost in transit.

Return Inspection

All returned merchandise will be inspected upon receipt. Receiving a returned item does not automatically guarantee store credit.

Items that do not meet the eligibility requirements outlined in this policy may be denied.

Store Credit

Once an eligible return has been received and inspected, store credit will be issued within 5–7 business days.

Store credit:

• Will equal the amount actually paid for the eligible returned merchandise, including any discounts applied at the time of purchase
• Does not include original shipping charges
• Does not expire
• Cannot be redeemed for cash

Exchanges

We do not offer direct exchanges at this time.

If you would like a different item, you may return an eligible purchase for store credit and place a new order.

Order Changes & Cancellations

We work to process orders as quickly as possible. If you need to change or cancel an order, please contact us as soon as possible at support@lastfitcollection.co

Once an order has entered the fulfillment process, we cannot guarantee that changes or cancellations can be made.